Setup Office365 / Exchange Email on an Android Device

Set up a Microsoft 365, Exchange, or Outlook email in the Android Mail app

1. Open the Samsung Email app and tap Add Account if it's your first time.

Or, go to Settings in the app > Add account.

Note: If you're on iOS 10, go to Mail > Accounts >Add Account.


2. Enter your email address and password. Tap Sign in.


Note: If the email app detects your provider, you may be redirected to a different sign in screen.


3. If you're prompted to select account type, choose Microsoft Exchange ActiveSync to sync contacts and calendars.


4. Tap Yes or Ok to confirm settings and permissions. What you see may vary depending on what kind of account you're setting up.


5. If you've turned on two-step verification, you'll verify your identity with your chosen method.

Syncing email, calendar, contacts, and tasks may take a few minutes.

6. If you see an email that says "Action Required to Sync," open it and tap Use another Mail app instead. If you don't see this message, skip this step.


Having trouble? We can help.

If you still need help setting up email on your iOS device, contact your technical support representative or send us a support ticket and we will respond in a timely manner.

For the best experience, we recommend the Outlook for Android mobile app

You can also contact support:

Add Feedback